Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

For more information please see our return and refund policy

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at belivra.shop@gmail.com.

For more information please see our return and refund policy.

Returns

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at belivra.shop@gmail.com. 

If your return is accepted, we’ll send you the address where you need to send the return to. The return has to be send back on your own expense. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at belivra.shop@gmail.com.

For more information please see return and refund policy.